Privacy Policy

General

QuillAudits LLC FZ (“us”, “we”, or “QuillAudits") is the author and publisher of the website, www.quillaudits.com, accessible through desktop, mobile or any other electronic device, and our accounts or pages on other social media platforms, including Twitter, LinkedIn, Instagram etc. (collectively referred to as “website” or “Online Platforms”) which are used to offer and promote our products and services (“Services”). This Privacy Policy describes the practices concerning the information collected by us through our Online platforms. This privacy policy explains the manner, extent, scope and purpose of collecting, using and processing the Personal Data of the users of our website (“users”, “you” or “your”) and the rights and choices available to the users with respect to their Personal Data. Users are recommended to read this Privacy Policy carefully and thoroughly. We collect information about you from different sources and in a variety of ways, including through your use of our Website & availing our Services, through any communication with you over call, email or other social media platforms or in collaboration with any third party. Any information that we collect will be treated as personal data if it amounts to ‘Personal data’ as per laws of the United Arab Emirates or under any laws or regulations issued by the state or regulatory authority applicable to QuillAudits.

We collect information about you from different sources and in a variety of ways, including through your use of our Website & availing our Services, through any communication with you over call, email or other social media platforms or in collaboration with any third party. Any information that we collect will be treated as personal data if it amounts to ‘Personal data’ as per laws of the United Arab Emirates or under any laws or regulations issued by the state or regulatory authority applicable to QuillAudits.

Personal Information Collected from You

Personal data includes any information about an identified natural person or a natural person who can be identified, directly or indirectly, through the linking of, use of or reference of the data. This includes information provided by you directly to us or collected by your use of our Services. We may obtain your personal data from our business partners, such as vendors and other third parties. You may choose not to provide some or all of your Personal Data to us, but doing so may prevent or limit us from providing our Services to you. We may collect, use, store and transfer the following types of Personal data about you:

Identity Data including first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender, details of your identity cards or documents; Contact Data including billing address, delivery address, email address and telephone or mobile numbers; Financial Data including bank account, credit/debit card and other payment details and tax identity information; Transaction Data, including details about payments to and from you and other details of products and services you have purchased from us; Technical Data including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website. We also collect data relating to your account details and usage of our website, including your username and password, transaction history, your interests, preferences, feedback and survey responses and other activities on our website; Marketing and Communications Data, including your preferences in receiving marketing, offers and other communications from our partners and us and selected third parties; and Automated information is collected through the use of cookies and other technologies. We do not collect any Sensitive Personal Data (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions etc.) or Biometric data of our users.

Personal data collected from third parties / open sources

We may receive your Personal data from various third parties and open/public sources as set out below:

Technical Data from analytics providers, advertising networks and search information providers.

Contact, Financial and Transaction Data from providers of technical, payment and delivery services.

Identity and Contact Data from data brokers or aggregators.

Identity and Contact Data from publicly available sources.

Please note that we are not your Data Controller for any Personal data collected from a third party or publicly available sources.

Cookies Policy

To enhance your experience and provide a personalized service, we collect Automated data through use of “cookies”, “web beacons” or other tracking technologies on our website. We use these technologies to analyze user behavior to understand what kind of advertisements, product or services you may prefer to receive. Cookies are typically stored on your computer’s hard drive. Information collected from cookies is used by us to evaluate the effectiveness of our Site, analyze trends and administer the Platform. The information collected from cookies allows us to determine such things as which parts of our website are most visited and what difficulties our visitors may experience in accessing our website. With this knowledge, we can improve the quality of your experience on our Online Platforms by recognizing and delivering more of the most desired features and information, as well as by resolving access difficulties. We also use cookies and/or a technology known as web bugs or clear gifs, which are typically stored in emails to help us confirm your receipt of, and response to, our emails and to provide you with a more personalized experience when using our Site. We may use one or more third-party Service providers, to assist us in better understanding the use of our Website. We or our service provider(s) will place cookies on the hard drive of your computer and will receive information that we select that will educate us on such things as how visitors navigate around our Site, what products are browsed and general Transaction information. Our service provider(s) will analyze this information and provide us with aggregate reports. The information and analysis provided by our service provider(s) will be used to assist us in better understanding our visitors’ interests in our Website and how to better serve those interests. The information collected by our service provider(s) may be linked to and combined with information that we collect about you while you are using the Online Platforms. Our service provider(s) is/are contractually restricted from using the information they receive from our Site for any other purpose than to assist us. If you want to avoid using cookies altogether, you can disable cookies in your browser. However, disabling cookies might make it impossible for you to use certain features of our Website or Services, such as logging in to your account or making transactions. Your use of our Website or Services with a browser that is configured to accept cookies constitutes an acceptance of our and third-party cookies. Such automated data can be used for the following purposes: for the technical provision of our Services in order to be able to provide you with a functioning user-friendly experience; to provide you with a secure experience and to take measures to protect our website and mobile applications from cyber risks; to uncover insights about your use of our website and mobile applications in order to improve our Services and features, including developing new products and features; to facilitate and customize your access to our Online platforms; to help us better understand our current and potential customers so that we may market our Services accordingly; to help us track and analyze user behavior and interaction with a new, modified feature, design, look, product, screen, button, notification, service, upgrade, update or other similar functions of our Online Platforms; and Monitoring and analyzing the effectiveness of our communications (including by identifying when emails sent to you have been received and read).

Cookies Policy

We collect your personal data and aggregate information about the use of our Website and Services to better understand your needs and to provide you with a better Website experience. Specifically, we may use your personal information for any of the following purposes:

• to provide our Services to you, including registering you for our Services, verifying your identity and authority to use our Services, and to otherwise enable you to use our Website and our Services;
• to verify, maintain, update and retain your personal details and details relating to your identity, address, financial information and other aspects as may be required as per our policy or to comply with applicable laws and regulations;
• to inform you of our products, services, promotions, offers, surveys and events which may be of interest to you;
• to track and remember information and details relating to the transactions executed by You on or through our Online Platforms;
• For customer support and to respond to your inquiries;
• For internal record-keeping purposes;
• To process billing and payment, including sharing with third party payment gateways in connection with Website and/or our products and Services;
• To improve and maintain our Website and our Services (for example, we track information entered through the "Search" function; this helps us determine which areas of our Website users like best and areas that we may want to enhance; we also will use for trouble-shooting purposes, where applicable);
• To periodically send promotional emails to the email address you provide regarding our new products, special offer or any other information which we think you may find interesting;
• To contact you via email, or, where requested, by text message, to deliver certain services or information you have requested;
• For our market research purposes, including, but not limited to, the customization of the Website according to your interests;
• To resolve disputes, to protect ourselves and other users of our Website and Services, and to enforce our Terms of Use;
• We also may compare personal information collected through the Website and Services to verify its accuracy with personal information collected from third parties; and
• We may combine aggregate data with the personal data we collect about you.

How We may share your Personal Information with others

We may share your Personal Data with our Affiliates and associated enterprises for legitimate business purposes including assistance in operations, data hosting and maintenance, finance, legal, HR and accounting assistance, securing our data and systems, for corporate audit, analysis and consolidated reporting as well as compliance with applicable laws. Third Party Service Providers

We may share your Personal Data with following categories of third-party providers for a variety of business purposes:

• Customer Communications and business Insights Platforms: We may share your Personal Data with our third-party customer communications or business insights service providers to communicate to you on our behalf and administer your account to track your usage and interactions with our Online Platforms. We may share or make available unique user identifiers, IDFA, device ID, IP address and app usage and events (such as when you subscribed to our services) with these providers to monitor and understand usage in order to enhance existing Services or develop new products and features and to better understand our customers in order to market our products more effectively.
• Measurement and Attribution: The service providers offer tools that allow us to measure and attribute the source of new subscription sign ups and that allow us to uncover insights about usage and app events. We may use unique user identifiers made available to us from these third-party providers to help us measure the effectiveness of our ads (e.g., where and how a user is acquired) and to uncover information about how our customers are using our apps in order to improve their quality and safety. We may also share and/or store unique user identifiers, device IDs, IDFA or IP addresses with these providers for the same purpose.
• Other technology providers: We may share your Personal Data with certain third party technology service providers (including cloud storage and web hosting providers) whose services are necessary to provide our services to you.
• Marketing providers: We, or the third-party service providers we use to assist us with marketing our own products to you, may use the Data we collect from you to provide advertisements and offers for our other products. Additionally, if we may obtain your information through any contest, sweepstakes, event, offering or other promotional activity that is jointly offered by us and any third parties. By entering into such contest or sweepstakes, you authorize and direct us to share your information with our co-sponsor. We may also share your information with a third-party service provider who administers the promotion, event, contest and/or sweepstakes. We may also share aggregate information (which may include personal information for some of our Services) to third party providers and platforms that help us understand our user demographic, including user demographic interests, habits and usage patterns for some of our Services so that we may market our products more effectively.
• Legal, Regulatory and Compliance requirements: We may disclose and/or share your information to comply with legal or regulatory requirements (including to comply with a court order, judicial subpoena or other subpoena or warrant), industry standards, judicial process, and our company policies, as well as to protect against, identify, investigate, prevent and respond to fraud, illegal activity (such as identifying and responding to incidents of hacking or misuse of our websites and mobile applications), adverse event reporting, and claims and other liabilities.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit. By continuing to access our website, you agree that you have read, understood and accepted the terms and conditions of this Privacy Policy

Social Media and Other Communications

We maintain a presence on several social networking and blogging platforms including but not limited to Facebook, Instagram, Google, LinkedIn, Twitter, Telegram, TikTok, WhatsApp. We may incorporate some third-party social networking features into our Online Platforms allowing users to interact with others and share content and information on these platforms. By interacting with us on or through these social media platforms, you agree to those third parties’ privacy policies and terms of use. If you choose to communicate with us or share any Personal Data on such social media platforms, such information may be made publicly available and we will not be responsible for disclosure or use of any such information.

Social Media and Other Communications

We have put in place reasonable and appropriate security standards to protect your Personal data and prevent such data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to our, employees, agents, contractors and other third parties only on a need to know basis. We may also use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. We have put in place a robust framework to deal with suspected breach of your Personal Data and will notify you and the UAE Data Office about any such breach. Users are also required to take steps to protect against unauthorized access to their account, password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust and strong password and adopting other sound security practices. QuillAudits is not responsible for the unauthorized use of your information or for any lost, stolen, compromised passwords, or for any activity.

Your Personal data collected and stored through third party service providers are subject to the privacy and security standards followed by such third party service providers. Please refer the details of the security standards and compliance policies of our third party service providers at:

• Amazon AWS: https://aws.amazon.com/privacy/
• Notion: https://www.notion.so/security
• Typeform: https://www.typeform.com/help/a/security-privacy-standards-at-typeform-9350912237844/
• Mailchimp: https://mailchimp.com/legal/

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee, give no warranties, and shall not be liable for breach of the security of your data transmitted through the Online Platforms due to malicious attacks, errors, commission or omissions not willfully initiated by us. Any transmission is at your own risk. Once we have received your information, we will use reasonable standards and practices to strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.

Data Retention

We will only retain your Personal data for as long as reasonably necessary to fulfill the purposes for which such Personal Data was collected and for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may maintain such data for a subsequent period in case the identity of the user is concealed using anonymization function.

Your Rights

You may have rights under data protection laws in relation to your personal data, including:

• transparency over how we use your use personal data;
• obtaining information relating to the categories of Personal data processed;
• requiring us to rectify and update details of your Personal data held by us;
• Right to require erasure of your Personal Data;
• Right to obtain information relating to control and storage of your Personal data;
• requiring the erasure of personal information concerning you in certain situations
• objecting at any time to processing of personal data for direct marketing;
• Withdrawal of your consent given to us to use your Personal data for a specific purpose;
• If you receive promotional emails from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out from receiving promotional email from us, and any other promotional communications that we may send to you from time to time, by sending your request to us;
• Intimation of any breach of your Personal Data. If you wish to exercise any of the rights set out above, please contact our Data Protection Officer, Mr. Rajat Gahlot, at hello@quillhash.com. We may also contact you to confirm your identity before providing you the requested information or taking further action as may be required.

Our Legal Basis For Processing Your Personal Data

We use and process your Personal Information on the basis of your clear consent and only for the specific purpose for which your consent has been informed. The scope of your Personal Information collected and the purposes for which such information can be used or processed has been specifically mentioned in this Privacy Policy and your continued access to our Website will be deemed to a specific consent to allow us to use your Personal Information in terms of this Privacy Policy. Also, this Privacy Policy should be read together with our Terms of Service as available on our Website. Please keep up informed and update the details of your Personal Data held with us. It is your obligation to ensure that your Personal Data available with us is correct and accurate.

Updates to our Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices and services. You consent and agree to check our updated Privacy Policy at our Website from time to time. We will intimate you, to the extent feasible and practical, in case of any material update to our Privacy Policy. Continued use of our Services after the date of such update constitutes acceptance of such updates. When required by applicable law, we may inform you by additional means, such as through a notification on the website or in our mobile applications if we make material changes to how your personal information is collected, accessed or otherwise used as a result of your use of the Services or if your rights under this Privacy Policy are materially impacted by changes to our privacy practices.

How to Contact Us

You may contact us with questions, comments, or concerns about our Services or about any request with respect to protection of your data at hello@quillhash.com.